Practice Scenario ID |
System Area |
Practice Scenario |
Type |
Additional Help (KBA - Knowledge Base Articles) |
Additional Help (Training Videos) |
Length |
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Quick Start |
Watch the Introduction to 1place Training Video (high level how to OPEN and USE 1place). |
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Quick Start |
If you are a Sales or Customer Service Rep, OPEN and REVIEW the 1place - Quick Start Guide for Sales & Customer Service personnel. |
Overview |
1place - Quick Start Guide for Sales & Customer Service Personnel |
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Quick Start |
If you are a Purchasing and Inventory List Manager, OPEN and REVIEW the 1place - Quick Start Guide for Purchasing & Inventory personnel. |
Overview |
1place - Quick Start Guide for Purchasing & Inventory Personnel |
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Quick Start |
If you are a Warehouse Manager or Warehouse Worker, OPEN and REVIEW the 1place - Quick Start Guide for Warehouse Management personnel. |
Overview |
1place - Quick Start Guide for Warehouse Management Personnel |
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Quick Start |
If you are in the Accounting Department, OPEN and REVIEW the 1place - Quick Start Guide for AR, AP, Banking & GL personnel. |
Overview |
1place - Quick Start Guide for AR, AP, Banking, GL Personnel |
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Customers |
WATCH training video of how to use the Customers screen. |
Long |
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Overview of the Customer List and Detail Screen |
00:03:07 |
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Customers |
CREATE 1 or more Test Customer's using the + Menu (button). |
Long |
How to Add a New Customer Record
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Create a New Customer Record using the + Menu Button |
00:00:16
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Customers |
ASSIGN Default Pricing to a Customer (while making, or after made). |
Long |
Select a Default Pricing Method |
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Customers |
ASSIGN a Pricing Template to a Customer (while making, or after made). |
Long |
Add Customer Pricing Template |
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Customers |
CREATE1 or more Contact's on a Test Customer. |
Short |
Add a contact record |
How to add a new contact on a customer record. |
00:01:04 |
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Customers |
CREATE 1 or more Tasks related to a Contact (on the Customer Contact tab). |
Short |
Create a Task related to a Customer |
How to create a new task related to a customer |
00:01:15 |
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Customers |
CREATE 1 or more Tasks on the Task List screen. |
Short |
How to Add a New Task Record |
How to Create a New Task on 1place |
00:01:11 |
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Customers |
How to Update Customer Information while Taking Order |
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How to Update Customer Information while Taking Order |
00:01:50 |
| Customers | How does linking two companies work? | | | | |
| Customers | Where do I check the previous purchases of my customer? | | | | |
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Find Parts (Auto) |
WATCH training video of how to use the Find Parts screen. |
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VIDEO: Using the Find Parts Screen |
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Find Parts (Auto) |
CREATE 1 or more Test Customers using Find Parts screen. |
Short |
Create New Customer using the Find Parts Screen |
Create New Customer using the Find Parts Screen |
00:04:08 |
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Find Parts (Auto) |
REVIEW all the buttons, fields, and features on the Find Parts screen. |
Long |
Find Parts screen (Automotive - Year, Make, Model format) - How To's |
Using the Find Parts Screen |
00:04:08 |
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Find Parts (Auto) |
CREATE 5 or more Quotes using Find Parts screen. |
Long |
Create Quotes using the Find Parts Screen |
How to Use the Find Parts Screen |
00:04:08 |
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Find Parts (Auto) |
CREATE 5 or more Sales Orders using the Find Parts screen. |
Short |
Create a Sales Order using the Find Parts Screen
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How to Use the Find Parts Screen |
00:04:08 |
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Find Parts (Auto) |
OPEN a Customer record from the Find Parts screen. |
Short |
How can I open a customer record from the Find Parts Screen? |
Opening a Customer Record from the Find Parts Screen |
00:04:08 |
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Find Parts (Auto) |
OPEN an Item record from the Find Parts screen. |
Short |
How can I open an Item record from the Find Parts screen? |
Opening an Item Record from the Find Parts Screen |
00:04:08 |
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Find Parts (Auto) |
How can I search for a Customer without the Company Name? |
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Find Parts (Auto) |
How does the VIN # Search works? |
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Find Parts (Auto) |
How to do a search of item in the Find Parts Screen? |
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Find Parts (Auto) |
How do I hide some of the columns on the Find Parts Screen? |
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Find Parts (Auto) |
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Find Parts (Auto) |
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Find Parts (Wholesale) |
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Find Parts (Wholesale) |
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Find Parts (Wholesale) |
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Find Parts (Wholesale) |
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Quotes |
CREATE 1 or more Quotes using the + Menu (button). |
Short |
How to Create a New Quote using the + Menu Button |
How to Create a New Quote using the + Menu button |
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Quotes |
CREATE 1 or more Test Customers using the Quotes screen. |
Short |
How to add a new customer on the Sales Quotes Screen
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Add New Customer on the Quotation Screen |
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Quotes |
CREATE 1 or more Quotes by 'duplicating' another Quote on the Quote. |
Short |
How to Duplicate an Existing Quote |
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Quotes |
REVIEW all the buttons, fields, and features on the Quotes screen. |
Long |
Overview of the Sales Quotes Screen |
How to Use the Quotation Screen |
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Quotes |
EDIT 1 or more (line items) 'Item Number' on the Quote screen. |
Short |
How to Edit 'Item Number' on the Quote screen. |
Adding Items to your Quotation |
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Quotes |
EDIT 1 or more (line items) 'Item Description' on the Quote screen. |
Short |
How to Edit 'Item Description' on the Quote screen. |
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Quotes |
EDIT 1 or more (line items) 'Net Price' on the Quote screen. |
Short |
How to Edit the Net Price of an Item on the Quote Screen
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Quotes |
EDIT 1 or more (line items) 'Discount' on the Quote screen |
Short |
How to Edit the Discount % of an Item on the Quote Screen |
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Quotes |
DELETE 1 more Quote LINE ITEMS on the Quote screen. |
Short |
How to Delete a Line Item on the Quote Screen |
Arrange or Remove Items on the Quote |
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Quotes |
DELETE 1 or more Quotes using the Quote screen. |
Short |
How to Delete a Quote on the Quote Screen
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Delete the Quotation |
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Quotes |
CREATE a Follow Up task on the Quotes screen (using the Follow Up button). |
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Available Soon |
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Quotes |
PRINT 1 or more Quotes. |
Short |
How to Print a Quote on the Quote Screen |
Print a Copy of the Quotation |
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Quotes |
EMAIL 1 or more Quotes. |
Short |
How to EMAIL Records (such as Quotes, Sales Orders, Invoices) |
Send an email copy of the quote |
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Quotes |
(Admin) MODIFY the Quote printing properties (using the Print > Gear Icon). |
Long |
Modify the Quote Printing Properties |
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Sales Orders |
Create 1 or more Test Customer's using Sales Order screen. |
Short |
How to Add a New Customer Record on the Sales Order Screen |
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Sales Orders |
Create 1 or more Sales Orders using the + Menu. |
Short |
How to Add a New Sales Order Record |
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Sales Orders |
Create 1 or more Sales Orders using the Find Parts screen. |
Long |
How to Create a New Sales Order Record from the Find Parts Screen |
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Sales Orders |
Create 1 or more Quotes from the Quotes screen. |
Short |
How to Create a New Quote from the Quotes Screen |
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Sales Orders |
Edit 1 or more Sales Order line items. |
Short |
How to Add/Edit Sales Order Line Item/s |
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Sales Orders |
Delete 1 or more Sales Orders on the Sales Order screen. |
Short |
How to Delete Sales Order/s Record |
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Sales Orders |
Open a Customer record from the Sales Order screen. |
Short |
How to Open a Customer Record on the Sales Order Screen |
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Sales Orders |
Open an Item record from the Sales Order screen. |
Short |
How to Open a Item Record on the Sales Order Screen |
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Sales Orders |
Create a NEW PO for 1 or more items on Sales Order (with PO checkbox checked). |
Short |
How To Create Purchase Order/s from Sales Order Screen |
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Sales Orders |
Add 1 or more items on Sales Order (with PO checkbox checked) to an 'Existing' (Blanket) PO. |
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Available Soon |
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Sales Orders |
Enter a Payment (Sales Order Deposit) on a on a Sales Order. |
Short |
How to Apply a Deposit/ Pre-Payment on a Sales Orde |
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Sales Orders |
Email 1 or more Sales Orders. |
Short |
How to Send an Email Copy of a Sales Order |
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Sales Order |
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Invoices |
Create 2 or more Invoices using the Sales Order screen. |
Short |
How to Create Invoice from Sales Order Screen |
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Invoices |
Delete 1 or more Invoices on the Invoice screen. |
Short |
How to Delete Invoice/s Record |
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Invoices |
Enter a Payment on an Invoice. |
Long |
How to Enter a Payment on an Invoice |
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Invoices |
Create a Credit Memo by returning 1 item on an Invoice. |
Long |
How to Return 1 or More Items on an Invoice |
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Invoices |
Spend time reviewing ALL the buttons, fields, and features on the Invoice screen. |
Long |
Overview of the Invoice Screen |
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Invoices |
Print 1 or more Invoices. |
Short |
How to Print, Email, and Download Invoice/Credit Memo Report(s) & Record(s) |
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Invoices |
Email 1 or more Invoices. |
Short |
How to Print, Email, and Download Invoice/Credit Memo Report(s) & Record(s) |
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Invoices |
Create 1 or Credit Memo's by returning 1 or more items on Invoice screen. |
Long |
How to Return 1 or More Items on an Invoice |
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Invoices |
Receive Payment on the Invoice Screen |
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Credit Memo's |
Create 1 or more Credit Memo's by returning 1 item (using the Invoice screen--after the Invoice is Paid). |
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Credit Memo's |
Create 1 or more Credit Memo's by returning 1 item (using the Invoice screen--before the Invoice is Paid). |
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Credit Memo's |
Create 1 or more Credit Memo's by returning 1 item (using the Invoice screen--before the Invoice is Paid, and zero out the Price for the Item on the Invoice or Credit Memo--to keep a paper trail WITHOUT actually giving the Customer Credit for something they didn't actually pay for.) |
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Credit Memo's |
Create 1 or more Credit Memo's by returning ALL items on an Invoice (using the Invoice screen--after the Invoice is Paid). |
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Credit Memo's |
Create 1 or more Credit Memo's by returning 1 item (marking the item as received but not allowing it to be put back into stock, assuming it is broken or damaged). |
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A-Z Scenarios |
Creating, Invoicing, Delivering an Order. |
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A-Z Scenarios |
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Searching |
Spend time reviewing ALL the buttons, fields, and features on the Sales Order screen. |
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List Screens |
Searching |
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Warehouse Management |
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