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How to post payments on a Credit Memo

Author: support staff Reference Number: AA-00494 Created: 2011-02-15 01:23 Last Updated: 2011-03-07 04:41 0 Rating/ Voters

The payments section of the Credit Memo allows you to create payments to reimburse your customers for returned/damaged product.  Before you begin entering payment information, make sure you have the correct AR (Accounts Receivable) selected on the credit memo.  After the account is selected, you may begin entering the payment information at the bottom of the Credit Memo form.

 

How Paid:  Enter the method of payment (credit card, cash, check, etc.)

 

GL Acct (General Ledger Account):  Enter the general ledger account where the payment will be deposited.

 

Date Paid:  Enter the date when the payment was made.

 

Dep (Deposit):  Use this check box to mark a payment to be placed in the un-deposited funds account.  This account allows you to easily create a deposit slip for all payments received.  

NOTE:  In the Credit Memo form, it is likely you will not need to worry about this check box.  This check box will only apply if the amount paid is a positive amount.  If you are reimbursing a customer (negative amount paid), this check box will be ignored by OneSource.

 

CK/Card Number (Check/Card Number):  Enter the check number or credit card number.

 

Exp Date (Expiration Date):  Enter the expiration date of the credit card.

 

Amt Paid (Amount Paid):  Enter the amount paid toward the current Credit Memo balance.  This amount should be a negative number if you are reimbursing a customer.

 

Amt Recvd (Amount Received):  Enter the total amount received from the customer.

 

Authorization:  Enter the credit card authorization number.

 

After you have finished entering the payment information, you may post the payment by clicking the Post button or you may save and exit the Credit Memo form.

 

ID: U1074