Author: support staffReference Number: AA-00396Created: 2011-02-14 12:13Last Updated: 2014-10-29 10:21
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Create a Credit Memo for the item(s) you wish to give a refund on.
Create a check from the Banking > Check Writer in OneSource. Make the Debit account on the check the Sales Account.
Go to the Credit Memo and click on the payments button on the bottom.
Enter the Check you just created as the how paid account.
Enter the Sales Account as the GL account (this account will auto fill with the undeposited funds account based on company setup).
The date paid will auto fill in with todays date. Make sure and uncheck the DEP box. If you do not uncheck this box the payment will show up in the Undeposited checks on the deposit form. If you are refunding a credit card you would want this box checked to debit the monies from your checking account when you batched the creditcard transactions.
Fill in the amount paid with a negative figure to clear out the Credit Memo and mark it as used.
